Privacy & Terms

Transparent policies built on trust.

We believe premium experiences should also feel safe, respectful, and transparent. These policies explain how Home&Kraft handles customer information, orders, payments, and website usage.

Privacy Policy

Your information stays protected.

Home&Kraft collects only the information necessary to process orders, provide customer support, improve the shopping experience, and personalize services such as styling recommendations and saved wishlists. We may collect your name, email address, phone number, billing details, shipping information, and browsing activity when interacting with our website or services.

We do not sell customer data.Your information is used strictly for improving your experience and processing services you request.
Data Usage

How your information is used.

Order ProcessingTo fulfill purchases, manage shipping, and send delivery updates.
Customer SupportTo respond to questions, returns, and design assistance requests.
PersonalizationTo improve saved wishlists, recommendations, and styling experiences.
MarketingTo send optional promotional emails, launches, and inspiration content.
Cookies & Tracking

Improving your browsing experience.

We use cookies and analytics tools to improve website performance, remember your preferences, and better understand how visitors interact with the site.

  • Remember saved products and cart items
  • Improve website performance and speed
  • Measure traffic and shopping behavior
  • Provide personalized recommendations

You can manage or disable cookies through your browser settings at any time.

Terms & Conditions

Using our website and services.

By accessing Home&Kraft, customers agree to use the website responsibly and comply with all applicable laws and policies.

  • All product images and descriptions are presented as accurately as possible.
  • Custom-made products may have separate production timelines and return limitations.
  • Home&Kraft reserves the right to update pricing, availability, or policies without notice.
  • Unauthorized copying or reproduction of designs, imagery, or branding is prohibited.
Payments & Security

Secure checkout and trusted payments.

All transactions are encrypted and processed through secure payment providers. Home&Kraft does not store full payment card details on its servers.

Accepted PaymentsVisa, Mastercard, PayPal, Apple Pay, Klarna, and major digital wallets.
Checkout SecuritySSL encryption protects customer payment and account information.
Contact

Questions about privacy or terms?

If you have any questions regarding privacy practices, data usage, payment security, or legal policies, please contact our support team.

Need Help?

We can guide you.